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My niche is African and my first video had characters with dark skin but the 2nd part I created had completely pale skin which made me loose quite a lot of credits regenerating and making skin color dark. I'd suggest after uploading the site you need to generate there should be like a preview which can be editable of all scenes curate before generating the stories. Thank you and can we please have a longer duration of time for the videos?

An Anonymous User 14 days ago

In Progress

Repeated Failed Generations and Lost Credits Without Support Response

I’ve lost a significant amount of credits because of repeated generation failures. Each failed video costs around 250 credits, even when the project never renders correctly. Current issues include: storyboard previews not loading, “invalid image prompt” errors, narration not syncing. What is most frustrating is the lack of response from support despite multiple messages sent. The platform has real creative potential, especially for cinematic documentary-style content, but the current instability makes it very difficult to work professionally. Please improve: rendering stability, error transparency, failed credit refunds, and customer support responsiveness. At the moment, users are paying credits for failed generations with no clear solution or communication

An Anonymous User 15 days ago

1

Bug: Missing images and no "recreate image" button on initial creation

User reports that images are missing during the initial creation of every video. Additionally, the "recreate image" button is missing from the scenes, so they cannot manually trigger a generation. No error codes are displayed. This happens consistently on every video. User is identified as gnbhotels@gmail.com.

gnbhotels 24 days ago